FAQs Startup Program

To apply, please fill out the web inquiry form in the Startup Program section of the OVHcloud US website: https://us.ovhcloud.com/startup-program/

Yes, you can submit an application before creating an account. You can create an OVHcloud US account at any time on our website.

If you are an early-stage startup with a cloud monthly spend in the hundreds of dollars, you are likely eligible for the START level. If you have closed a series A funding round and have a cloud monthly spend in the thousands of dollars, you are eligible for the SCALE level. OVHcloud ultimately decides the appropriate tier.

Yes, OVHcloud's Startup Program does not impose exclusivity. This allows you to test and compare our solutions alongside other cloud providers.

No, only one membership is allowed, generally in the country where your company is incorporated or intends to operate.

OVHcloud decides tier selection between START and SCALE. Startups may be upgraded from START to SCALE if experiencing rapid market traction.

We support innovative, technical startup projects with growth potential that have at least a proof of concept or minimum viable product (MVP) that can be implemented on our cloud. Projects must be linked to a startup - we do not support NGOs, cryptocurrency mining, agencies, e-commerce sites, or companies already in our Startup Program.

Your likelihood of admission increases if your project is available online or you can provide a demo, you have a functional website explaining your MVP (Minimum Viable Product), you are part of an incubator or accelerator, you provide a detailed solution outline and business model, you can explain how OVHcloud can support your business, and you have already raised funds.

Once submitted, our team will let you know if your application has been accepted or declined within 7 days.

Common reasons include false/incomplete information, not meeting eligibility criteria, previous participation in our Startup Program, engaging in contentious activities like cryptocurrency mining, or being too early-stage. Some applications may be better suited for our Partner Program.

After your application is accepted:

1. Create an OVHcloud US account if you don’t have one
2. Sign the agreement
3. Wait for your vouchers to be issued (near instant)
4. Check out FAQs and guides
5. Follow the OVHcloud Startup Program on social media
6. Start your development work
7. Attend an onboarding session with the Startup Program Manager

You can open a US account through our website at: https://us.ovhcloud.com/

No, due to differing data policies, customers using our US-based cloud infrastructure must have a separate US account.

No, the Startup Program is completely free with no compensation requested and no claim on equity in your startup. We provide resources to help you succeed.

Membership lasts 12 months maximum for both START and SCALE tiers, beginning once both parties sign the agreement.

Yes, vouchers can be used for existing public cloud services, as long as you have sufficient credits remaining on your account.

Whether in the program or not, you are billed at the public cloud pricing on our US website (https://us.ovhcloud.com/public-cloud/prices/).

Around month 10, we'll discuss your future plans. After 12 months, we’ll transition you to an account manager as a program alumnus with continued support access. The remaining credits are removed and you become responsible for full payment.

Vouchers cover only our US public cloud products listed at: https://us.ovhcloud.com/public-cloud/prices/

Invoices for eligible products are automatically paid with voucher credits first, then any remaining balance is charged to your payment method.

Log into the OVHcloud Manager, click "My Account" > "Payment Methods" > "My Vouchers"

Create a support ticket in the OVHcloud Manager requesting a quota increase, stating you are a Startup Program member.

Contact the Startup Program team at startup@us.ovhcloud.com