VOXY

Key Takeaways:

• 14% reduction in operating costs
• 15 virtual machines migrated with zero service disruption
• Data residency and sovereignty maintained

Client:

VOXY is a Paris-based managed IT services provider with more than two decades of experience helping companies manage and modernize their technology environments. Founded in 2001, the firm operates across four practice areas: premium managed IT services, IT project management and digital transformation, cybersecurity and compliance, and sustainable IT.

VOXY's client base spans regulated industries where reliability, security, and agility are non-negotiable, including financial services, retail, and legal. A core part of its business involves delivering end-to-end IT infrastructure management for law firms, as well as agile coaching and project management for major French retail groups.

In 2014, VOXY undertook a major initiative to migrate and virtualize client environments using VMware, eliminating physical server dependencies and unlocking greater flexibility, mobility, and backup efficiency across its customer base.  

Challenges:

As part of its managed IT services, VOXY hosts and operates a business-critical SaaS application on behalf of a software publisher client. The platform serves nearly 2 million end users, operates 24/7, and runs across 15 virtual machines with several terabytes of data split across development and production environments.

The performance, stability, security, and scalability requirements were demanding from the start. The client's rapid growth and frequent platform updates required an infrastructure that could keep pace. Given the regulated nature of the client's business, data sovereignty and compliance were equally critical with no tolerance for trade-offs on performance or resilience.

VOXY had built this infrastructure on OVHcloud's Managed Bare Metal Essentials 256 solution, comprising two physical hosts and 2 TB disks, which delivered the right balance of performance, flexibility, and cost control.

Then Broadcom acquired VMware in November 2023, and the economics shifted sharply. VMware licensing fees increased by more than 30%, making the existing architecture financially unsustainable. VOXY needed to act fast to redesign the architecture without straying from the original technical and regulatory requirements.

“Even though the project was technically sound, it was impacted by the sudden rise in VMware licensing costs. Maintaining service levels without spending significantly more was inevitable. We had to quickly redesign the architecture to find a viable alternative, without straying from the original requirements.”
- Emmanuel Andreu, CEO, VOXY

VOXY's requirements for the new solution were clear:

• Preserve VMware tooling and operational familiarity
• Restore financial viability without compromising SLA commitments
• Guarantee data sovereignty and regulatory compliance
• Scale alongside the client's continued growth without operational disruption

Solution:

After evaluating available options, VOXY selected OVHcloud's Public VCF as a Service, a fully managed, multi-tenant solution powered by VMware Cloud Director. The decision was deliberate: VOXY wanted to retain the VMware tooling and operational familiarity its team had built over a decade while eliminating the financial burden of dedicated per-core licensing.

Public VCF as a Service allowed VOXY to rapidly redeploy a high-performing, resilient infrastructure with predictable costs and local support. The managed nature of the solution also meant VOXY could hand off resilience management to OVHcloud, freeing internal engineering resources for higher-value client work.

The new architecture supports a phased path toward a more automated, cloud-native setup, enabling VOXY to scale the client's platform without operational disruption. It strikes the right balance between innovation and stability while meeting the project's technical, budgetary, and regulatory constraints.

"We chose OVHcloud for its sovereign resources, the convenience of its local data centers, and the quality of its infrastructure. With this, we were able to build a robust and scalable technical foundation, perfectly aligned with our customers’ specifications.”
- Emmanuel Andreu, CEO, VOXY  

Results:

The migration to OVHcloud delivered measurable outcomes across cost, performance, and operational efficiency.
Operating costs dropped 14% through a flexible infrastructure model that scales with real-time usage peaks, preventing the costly over-provisioning that burdened the previous setup. With Public VCF as a Service, rising VMware licensing fees no longer threaten budget predictability.

All 15 virtual machines were migrated without service interruption. Since launch, the platform has performed without fault, reinforcing confidence and satisfaction for the nearly 2 million end users who depend on it daily.

With OVHcloud handling infrastructure resilience, VOXY streamlined its architecture and freed up internal engineering capacity. The solution also satisfies all applicable regulatory requirements, including GDPR compliance.

“One of the key advantages of using OVHcloud is the ability to adapt infrastructure on demand, depending on usage peaks or changing needs. This flexibility lets us maintain a high level of service, without excessive and needless provisioning.”
- Emmanuel Andreu, CEO, VOXY

As a next step, VOXY plans to introduce an outsourced cyber governance solution for independent third-party organizations that lack dedicated in-house security resources, extending its service portfolio to address the growing cybersecurity needs of its most vulnerable clients.