From Struggles to Success, Game Hosting Startup Tops the Leaderboard

High-level bullet points 
•    Imperium Hosting chose OVHcloud for affordability, hardware customization, and customer service.
•    OVHcloud’s international presence opened new markets for the startup.
•    With OVHcloud taking care of cloud operations, Imperium Hosting focuses on supporting customers and veterans.

Executive Summary

Imperium Hosting® sought to enhance efficiency and reduce costs by centralizing its operations. They partnered with OVHcloud® to leverage scalable solutions, focusing on the Advanced and Rise server lines. This partnership improved uptime, security, and customer trust. As a result, Imperium Hosting saw a 1,700% revenue growth and expanded globally in its first year of operation.

Challenges

Imperium Hosting, founded by CEO Christian Tomlinson, aims to provide a personalized hosting experience for the gaming community with knowledgeable staff. Initially relying on rented and re-built machines from various providers, the company faced efficiency issues and financial strain from high power consumption. They needed a centralized hub and scalable solutions. After reviewing OVHcloud’s Shockbyte® and Apex Hosting® case studies, Tomlinson reached out for help.

Solutions Delivered

OVHcloud provided a variety of hosting solutions that allowed Imperium Hosting to scale its services instantly. They primarily use OVHcloud’s Advanced and Rise lines, which cater to SMEs and startups, respectively. Both lines offer scalability and a 99.95% uptime SLA. “They have been affordable and effective,” Tomlinson remarked, appreciating the price transparency and available discounts.

“OVHcloud’s ability to customize machines helped us meet demand,” said Jesse Pitzler, Chief Marketing Officer. “Because we are customer-centric, we want to spend our time with customers rather than cloud operations and asking customers to rely on bots or canned responses.” 

DDoS attacks are an ongoing concern, and certain games are notorious for being targets. “OVHcloud’s security measures, in addition to our own, are the icing on the cake,” said Tomlinson. “They help build trust with our customers,” Pitzler added.

Results, ROI, and Future Plans

Imperium Hosting previously experienced inconsistent reliability with other cloud providers. “The uptime was hit or miss, which isn’t acceptable for our clients,” Tomlinson said. Since moving to OVHcloud, their only downtime has been planned in advance.

Deploying new machines in Europe led to a surge of new customers. OVHcloud operates over 450,000 servers across 43 data centers worldwide. Due to growing popularity, Imperium Hosting now has machines in the United States, Canada, the United Kingdom, and France. “OVHcloud enabled our startup to expand on a global level,” Pitzler stated.

This year, Imperium Hosting experienced a revenue growth of 1,700% and plans to expand into Southeast Asia. “We have increased our team and are now operating in six OVHcloud data centers, with plans to grow that number,” Tomlinson added. “If you need bare metal machines to support your customers, I highly recommend OVHcloud. They provide excellent support, their international presence opens up new markets, and their competitive price helps with profitability. The sky's the limit.”

Did you know that...

Imperium Hosting offers discounts to veterans of all countries, in addition to those from the United States.