Published: August 6, 2020
Effective: August 13, 2020
OUR PRIVACY MISSION STATEMENT
We recognize that when our customers, partners, prospective clients and other individuals provide personal data to OVH US LLC dba OVHcloud™ ("OVHcloud"), they trust that we will respect their privacy.
We don't take that trust lightly and have committed to taking measures to safeguard each individual's privacy and protect the personal data we handle.
We strive to be transparent with you about the data we collect about you and how it is used and shared. In turn, we believe that you should have choices regarding how we obtain, collect, share and utilize your personal data.
Here is a detailed look into these promises.
- Information We Obtain
- How We Use Your Information
- Sharing And Disclosure
- Update Your Information
- Your Rights
- Publicly Posted Information
- Links To Other Websites
- Social Media
- Other Terms and Conditions
- Contact Us
Welcome to the OVHcloud website (the "Site"). OVHcloud is a global, hyper-scale cloud provider that offers cloud infrastructure and associated services ("OVHcloud Services").
- If you are a California resident, please see the Privacy Notice for California Residents.
- If you are located in the European Economic Area, please see the EU Privacy Notice.
INFORMATION WE OBTAIN
We obtain information about you that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you ("Personal Data"). We obtain Personal Data directly from you or by way of automatic collection.
Personal Data You Provide: We may obtain Personal Data from you when you interact with OVHcloud, the Site, or the OVHcloud Services; when you create an account using the OVHcloud Manager Portal; order the OVHcloud Services; communicate with us; or subscribe to our email lists. In providing the OVHcloud Services to Customers, we process on behalf of Customers such Personal Data that they upload or otherwise submit to our OVHcloud Services ("Service Data"). While our Customers decide what data to submit, Service Data typically includes information about their customers, prospects, employees, consultants or independent contractors, suppliers and other individuals or third parties ("End Users").
HOW WE USE YOUR INFORMATION
We use Personal Data to provide the OVHcloud Services and to communicate with you. For example, we process Service Data on behalf of Customers for the purpose of providing the OVHcloud Services to Customers in accordance with our Terms of Service or other applicable contract. Additionally, we may use your Personal Data to send you information by email on our new products or services or other promotions, or to respond when you request information about the OVHcloud Services.
If you previously requested or consented to receiving certain communications from us, you may withdraw your consent at any time. To do so, follow the instructions contained in each of our promotional communications in order to "opt out" of receiving future promotional information. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us using the information provided below. Please note that we will continue to contact you via email in order to respond to your requests and regarding the provision of our OVHcloud Services.
We also use Personal Data to analyze, administer, support, improve use of the Site and the OVHcloud Services. We may also compile, anonymize and/or aggregate your Personal Data and other data and use such anonymized and/or aggregated data for our business purposes. This aggregate information does not identify you.
SHARING AND DISCLOSURE
We may share your Personal Data and other information with certain third parties to the extent permitted by applicable law. Such third parties generally include our OVH SAS and affiliates and service providers.
In certain circumstances, we may share information to comply with our legal obligations, to protect and defend our rights and property, or in the context of a corporate transaction. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your Personal Data and other information may be sold or transferred to a successor or affiliate as part of that transaction, in accordance with applicable law and/or contract.
UPDATE YOUR INFORMATION
If you need to change or correct your Personal Data provided to us, or wish to have Personal Data removed from our systems, please contact us as described in the "Contact Us" section below and we will address your requests as required by applicable law.
PUBLICLY POSTED INFORMATION
Please note that you may voluntarily make certain information, including Personal Data, publicly available through the Site. For example, you may decide to leave a comment on the OVHcloud blog or in the OVHcloud forum, which may then be viewed, accessed, and used by third parties. When you make information publicly accessible, that information becomes subject to those third parties’ privacy practices and policies.
OVHcloud does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to OVHcloud through this Site, please contact us at firstname.lastname@example.org and we will endeavor to delete that information from our databases.
LINKS TO OTHER WEBSITES
We take steps designed to protect Personal Data. However, the Internet cannot be guaranteed to be fully secure and we cannot ensure or warrant the security of any information you provide to us. Please keep this in mind when providing us with your Personal Data.
OTHER TERMS AND CONDITIONS
Your access to and use of our Site is subject to the Terms of Service available here.
OVH US LLC
11480 Commerce Park Drive
Reston, VA 20191