Need Assistance or Information?

OVH Customer Advocates are available via chat, twitter, and email to assist you with your technical questions, billing requests, or incident issues

Support / Technical Advice

Have a technical question?  Contact our Customer Advocates.

Support Ticket

Chat with us/Open a support ticket.

For assistance with an existing vCloudAir account, please call
+1 (844) 325-6233 or log into My VMWare Portal.


Twitter: @OVH_Support_US

vCloud Air

vCloud Air Customers only

Call us: +1 (844) 325-6233



Server down? Other issue? Get in touch with an OVH Customer Advocate to further investigate
To deal with an incident, OVH will carry out a diagnostic. If the diagnostic reveals the incident is OVH’s responsibility, the resolution of the incident is part of your service guarantee.  See contacts directly above.

Discover the OVH Community

OVH has an amazing online community where you can find a huge library of documentation, our user forums, and a ton of online resources. Visit our community.

Features of OVH US Support

Self Help Support

Free, individual and/or community-based access to the following features:

  • Community Support through forums and social media platforms moderated by OVH Customer Advocates
  • Service health checks built right into OVH Manager
  • Additional Documentation <- Coming Soon


Contact Support:

Need help? Reach out to our OVH Customer Advocates daily via:

Report Abuse

Abuse Form

Report abuse and illegal content to our international team of experts. 

Digitial Millenium Copyright Act (DMCA) Form

Submit notice of copyright infringement using our online form. 

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