Support / Technical Advice
Have a technical question? Contact our Customer Advocates.
COMING SOON:
Chat with us/Open a support ticket.
For assistance with an existing vCloudAir account, please call
+1 (844) 325-6233 or log into My VMWare Portal.
Twitter: @OVH_Support_US
vCloud Air Customers only
Call us: +1 (844) 325-6233
Incidents
Server down? Other issue? Get in touch with an OVH Customer Advocate to further investigate
To deal with an incident, OVH will carry out a diagnostic. If the diagnostic reveals the incident is OVH’s responsibility, the resolution of the incident is part of your service guarantee. See contacts directly above.
Discover the OVH Community
OVH has an amazing online community where you can find a huge library of documentation, our user forums, and a ton of online resources. Visit our community.
Features of OVH US Support
Self Help Support
Free, individual and/or community-based access to the following features:
- Community Support through forums and social media platforms moderated by OVH Customer Advocates
- Service health checks built right into OVH Manager
- Additional Documentation <- Coming Soon
Contact Support:
Need help? Reach out to our OVH Customer Advocates daily via:
- Twitter (@ovh_support_us)
- Chat (located in the OVH Manager)
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